GLOSSARY
Citation share
- Citation share
- Citation share is the percentage of cited sources across your tracked prompt set that belong to your domain, measured per engine against named competitors. Where mention rate counts how often you're named in answers, citation share measures how much of the evidence behind those answers is yours. Both are reported monthly.
Citation share only means something against a fixed prompt set: the same buyer-intent questions, run on the same schedule, per engine. For each answer, log every source the engine cites; your citation share is your domain's slice of that total, tracked over time and against competitors. A rising share means engines increasingly treat you as evidence — which tends to precede being named in the answer itself.
The reason to track it separately from mention rate: the two can move independently, and the divergence is diagnostic. Cited but not mentioned usually means your content is quotable but your brand entity is weak — engines use your facts without crediting you as a recommendation. Mentioned but not cited usually means your reputation lives on third-party sources while your own pages aren't worth quoting. Each pattern points to different work.
Example: a SaaS company's prompt set of 40 category questions yields 120 total citations across engines in a monthly run; nine point to the company's domain — a 7.5% citation share. Six months of comparison-page and documentation work later, the share is 18% and mentions have followed. There's no universal 'good' number; the meaningful benchmarks are your own trend line and the competitor next to you in the same report. Tool dashboards often call a related metric share of voice.